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Issues with SMTP/IMAP
Issues with SMTP/IMAP
Arthur avatar
Written by Arthur
Updated over a week ago

In some cases, you may received a "SMTP/IMAP" error message, and been unable to connect your inbox to Warmbox.

There may be different reasons for this issue:

  • Your email address/password combination may not be not correct

  • If you are using a "Outlook 365" set-up, your password may not be a "Third-party app password". Follow this guide to generate one

  • If you are using a "Other - SMTP" set-up, the parameters (SMTP Username, Password, Host, or Protocol) you have enter may not be correct

We invite you to re-check the information you entered.

If you are stuck, you can reach us directly on our Intercom live chat.

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